Swagelok Warranty:
Swagelok and its authorized sales and service centers hereby warrant to the purchaser of their Products that the non-electrical components shall be free from defects in Swagelok's material and workmanship for the life of the Products. All electrical components installed in or on the Product are warranted to be free from defects in material and workmanship for twelve months from the documented date of purchase. The purchaser’s remedies shall be limited to replacement and , in non-ground vehicle applications, installation of any parts that fail through a defect in Swagelok's material or workmanship. Liability for installation is limited to reasonable costs that have been approved in advance and in writing by Swagelok. All customer-specified components carry the applicable manufacturer’s warranty. The warranty for any firmware or software Products that contain programmable logic or a microprocessor is governed by a separate Swagelok Embedded System End User License Agreement, MS-13-330 accessible from the www.swagelok.com website. Warranty coverage hereunder only applies to Products purchased directly from either Swagelok or its authorized sales and service centers and representatives. All other purchases are specifically excluded from any warranty coverage. ALL OTHER EXPRESS AND IMPLIED REPRESENTATIONS AND WARRANTIES, AND ALL OTHER LIABILITIES, RELATING TO THE CONDITION OR USE OF THE PRODUCT ARE SPECIFICALLY DISAVOWED, AND IN NO EVENT SHALL SWAGELOK AND ITS AUTHORIZED SALES AND SERVICE CENTERS BE LIABLE TO PURCHASER, OR ANY THIRD PARTY, FOR ANY DIRECT OR INDIRECT CONSEQUENTIAL, LIQUIDATED OR INCIDENTAL DAMAGES.
Manufacturer's Warranty for Third Party Parts:
Swagelok nor its authorized sales and service centers are liable for any loss, claim, damage, injury, cost, or expense arising from or related to such third-party products or components. Instead, the authorized sales and service center will pass through to the purchaser the third- party product’s original manufacturer’s warranty , to the extent that warranty is assignable, and will reasonably assist the purchaser in making any warranty claims against the original manufacturer.
Limited Liability:
In no event shall seller be liable to buyer or any third party for any loss of use, revenue or profit or loss of data or diminution in value, or for any consequential, indirect, incidental, special, exemplary, or punitive damages for any services, including training and/or any other professional services, that seller performs for buyer.
Prices and Lead Times:
- Prices are quoted in USD ($) and are valid 30 days from the date of this quote.
- Prices are subject to change when quantities are adjusted and/or when an order confirmation is received after 30 days from the date of this quote.
- Availability is subject to prior sales; therefore leads times are subject to change between time of quote and order confirmation.
- Deliveries quoted will take effect after order confirmation and are subject to change based on factory acknowledgment .
- Quoted lead times are not guaranteed.
Freight and Taxes:
- Freight costs are not included in quotes and order confirmation but will be included and owed at time of invoicing unless requested in advance.
- Taxes, if applicable, are calculated at time of invoicing.
- Standard freight terms are FOB Shipping Point.
Return Policy:
- Regional standard Swagelok items may be approved for return at a 25% restocking charge, if items are in the original unopened package.
- A return request must be completed and submitted for consideration within 60 days from date of delivery.
- Non-Cancelable /Non-Returnable items include but are not limited to tubing, custom solutions, made to order, assembled to order, factory
specials, specialty items, and third party/outsourced items.
- All return requests are not guaranteed to be accepted and are evaluated at the sole discretion of Swagelok Louisiana.
Cancellation Policy
- Once a Sales Order Confirmation is accepted by the Customer, the order shall be considered firm and non-cancellable. Any cancellation, reduction, or change requested by the Customer after
acceptance is subject to Swagelok Louisiana's written approval and may result in charges for costs incurred, including materials, production, restocking charges and administrative expenses.
- Any and all requested changes are not guaranteed to be accepted and are evaluated at the sole discretion of Swagelok Louisiana.
Safe Product Selection:
When selecting a product, the total system design must be considered to ensure safe, trouble-free performance, function, and material compatibility. Adequate ratings, proper installation, operation and maintenance are the responsibilities of the system designer and the end user.
Payment Terms:
- Unless otherwise noted above; standard payment terms are Cash Sale or Net 30 depending upon completion and approval of a credit application.
- Any balances exceeding the payment terms are subject to accruing interest at the maximum allowed per the jurisdiction of the sale.
- Payment terms shall follow those stated herein and are not contingent upon the Customer's receipt of payment from its end user or other third parties. Title to goods shall transfer only upon full payment. Swagelok Louisiana reserves the right to suspend or delay shipment in the event of outstanding balances or credit concerns.
Force Majeure:
Swagelok Louisiana shall not be liable for delays in delivery or performance resulting from causes beyond its reasonable control, including but not limited to material shortages, factory delays, transportation issues, or acts of God. Delivery dates are estimates only.
Destination Control Statement:
Controlled items as identified in this document are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations.